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Utility Services

UTILITY SERVICES

The city of Rocky Mount operates a public utilities system with over 31,000 customers in Nash and Edgecombe counties receiving electricity, natural gas, water, wastewater (sewer), refuse, recycling and/or stormwater services.

As a publicly-owned utility, Rocky Mount Public Utilities is committed to safe, reliable service for its customers. There are many benefits of being publicly-owned, including:

  • Quick responses to outages

  • Excellent customer service

  • Employees who live in the community they serve

  • Competitive rates set by officials who live and work in the community

The city of Rocky Mount is also a nationally recognized Reliable Public Power Provider (RP3) and a recipient of the Gold designation in the System Operation Achievement Recognition (SOAR) program. The RP3 award is given by the American Public Power Association (APPA) to utilities that provide the highest degree of safe and reliable electric service. The SOAR award is given by the American Public Gas Association (APGA) to natural gas utilities that demonstrate excellence in worker safety, workforce development, system integrity and system improvement.

Utility Rates and Fees

The city of Rocky Mount offers competitive rates for commercial and industrial customers. For more information about available rates based on the energy usage of your business, please contact the Energy Services manager at (252) 972-1274.

Service Territory

Rocky Mount Public Utilities' services are located in Nash and Edgecombe counties. Click below to see available service territory maps.

Electric Service Map (PDF, 1MB)

Natural Gas Service Map (PDF, 3MB)

Recycling Service Map