Please find below links to some of our most frequently asked questions. For questions not listed in our FAQs, please call Customer Service at (252) 972-1250.
Electric FAQs (PDF, 721KB)
Natural Gas FAQs (PDF, 740KB)
Emergency Disinfection of Drinking Water
Fat/Oil/Grease Control/Sewer Ordinance (PDF, 194KB)
How to Identify City Employees
Customer Service FAQs
Chloramine FAQs (City Water Disinfection)
Stormwater (PDF, 1.5MB)
Yard and Bulk Waste FAQs
Waste Collection Rollout Cart
Power Restoration FAQs
331 S. Franklin St., PO Box 1180
Rocky Mount, NC 27802-1180
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