Environmental Services

The Environmental Services Division provides a wide array of solid waste and trash collection services. These services include the collection and disposal of solid waste, yard waste, bulk waste, appliances, recyclables, and dead animals within the city limits.

For more information, please contact Environmental Services at 252-467-4800, option 7.

Cameron Privott

Superintendent

P: 252-467-4800

Rocky Mount Environmental Services
1221 Thorpe Road
Rocky Mount

Appliance Collection

Bulk Waste

Dead Animals

Loose Leaf Collection

Recycling

Rollout Carts

Debris Trailer

Yard Waste Collection

My Trash Services Application

Information for curbside trash, yard waste, and recycling services 24 hours a day.

FAQS

Find answers to the most frequently asked questions

Should recyclables be separated?

Recyclables need not be separated; all recyclable items can be placed together in your curbside recycling container.

Can I still use my recycling bin?

No, all recyclable items are to be placed in the new roll-out cart. We encourage residents to keep the old 18 gallon recycling bin for use inside the home or garage to collect materials and then transfer them to the roll-out cart outdoors. Residents might want to use it for other purposes; it’s a great storage container or tote for laundry, garden tools, etc.

What can I do if I have too many recyclables for one recycling cart?

Place additional recyclables in a clear plastic bag on top of the cart or take some of your recycling materials to one of the City’s recycling drop-off centers.

What should I do with the cart if I move?

The City-issued recycling cart is assigned to a specific address and is the property of the City of Rocky Mount. The cart is to remain in the backyard or garage when you move.

How can I get a replacement recycling cart if I just moved in and my cart is missing?

Call the Environmental Services Division at 467-4800, option 7, to request a replacement cart.

What if I am physically unable to take my recycling cart to the curb for collection?

If you have a mobility impairment, please contact the Environmental Services Division at 467-4800, option 7, to arrange for assistance.

Does the City provide me with a rollout cart and recycling bin?

Contact Environmental Services for assistance at 252-467-4800 option 7.

What do I do if I need an additional rollout cart for garbage, recycling or yard waste?

An additional rollout cart can be purchased for garbage or recycling
collection. A rollout cart to be designated for yard waste disposal only
may also be purchased. Contact Environmental Services for assistance at
252-467-4800 option 7.

How do holidays affect my collection day?

Residents will receive garbage and recycling collection during each
holiday week. Yard waste, bulky waste and appliance collection may be suspended during holiday periods. Changes to scheduled collection
days/services will be announced by the City’s Communication Marketing
and Public Relations office.

 

Appliance Collection

Appliance collection from residences is provided on the same day your household trash is collected. Pickup must be scheduled two business days prior to your scheduled collection day by calling 252-467-4800, option 7.

Appliance collection is provided for homeowners or residents that purchase their own appliances. The City will not collect appliances provided by landlords or commercial establishments. We collect:

    • Cook Stoves

    • Ovens

    • Refrigerators (remove doors or place face down)

    • Dishwashers

    • Washers/Dryers

    • Hot Water Heaters

Appliances must be emptied and placed at the curb for collection.

Appliances must be separated from other bulky waste. Appliances should be placed away from automobiles, mailboxes, fences, low hanging wires or limbs or other items, which might hamper collection.

The City may need to designate where appliances are to be placed by residents in order to provide safe and efficient service. Residences on corner lots will be collected from the street locations considered most serviceable for collection crews and equipment.

For additional information please contact: Environmental Services Division

1221 Thorpe Road
P O Drawer 1180
Rocky Mount, NC 27802-1180
Phone: 252 467-4800, option 7
Fax: 252 467-4965

Bulk Waste & Furniture Collection

Bulky item service is provided to residents who have large items that are too large to be collected by rollout cart crews.

We pick up:

    • Furniture/Mattresses and Box Springs

    • Window/Mirrors (with glass taped and “X” marked on both sides so that it does not shatter when collected.

    • Lawn Equipment (drain oil and gas from discarded lawn mowers, weed eaters)

    • A maximum of two automobile tires will be collected.

We do not pick up:

    • Dirt/Rocks

    • Concrete/Concrete Blocks/Bricks

    • Hazardous/Flammable Material

    • Loose Ashes/Loose Sawdust

    • Roofing Shingles

    • Car Parts/Batteries

    • Logs or Stumps

    • Closed Containers (such as oil drums)

    • Propane/Oxygen Cylinders

    • Tires from Commercial Establishments

    • Large Truck or Farm Tires

Bulky items that cannot be collected by rollout cart crews require special pickup. Pickup may be scheduled by calling in two-business days prior to your scheduled collection day by calling 252 467-4800, option 7.

The City may need to designate where bulky items are to be placed by residents in order to provide safe and efficient service. Residences on corner lots will be collected from the street locations considered most serviceable for collection crews and equipment.

Bulky items should be placed away from automobiles, mailboxes, fences, low hanging wires or limbs or other items, which might hamper collection.

The City will not pick up bulky or discarded items resulting from eviction or other legal proceedings.

The City will not pickup bulk waste from commercial establishments or multifamily locations serviced by stationary containers (dumpsters).

For additional information please contact:

Environmental Services Division
1221 Thorpe Road
P O Drawer 1180
Rocky Mount, NC 27802-1180
Phone: 252 467-4800, option 7
Fax: 252 467-4965

Dead Animal Collection

Small dead animals (cats, dogs, small household pets) must be placed in a securely tied plastic bag at the curbside for collection. Do not place in your rollout cart. Disposal of animals weighing over 50 lbs. are the responsibility of the animals owner. Veterinarians and Animal Hospitals are responsible for disposal of dead animals.

To request collection of dead animals call 252-467-4800 option 7, at night, weekends or holidays.

Loose Leaf Collection

The Street Division collects loose leaves during the months of November, December, and March on an alternating schedule. The city is subdivided into a north route and a south route. To determine which route a resident is assigned to, refer to the loose leaf collection map. In addition, most residents have a decal on the rollout cart serviced by the Environmental Service Division which identifies their route assignment. Residents with questions regarding the route they are assigned to or the collection schedule can call 252 467-4906. During months of collection, the schedule will be posted on the City’s home page. During those months when loose leaves are collected by the City, residents should rake their leaves to the back of curb, not in the street. If a resident lives on a strip paved street (no curb and gutter) with a ditch section, the leaves should be staged just behind the ditch. Leaves should not be placed in the ditch for collection as they may obstruct drainage and result in localized flooding during a rain event. To insure collection, residents are required to have their leaves at the street by 7:00 am Monday of their week of collection.

Recycling

The City of Rocky Mount collects recyclables on the same day as household trash and yard waste collection. To guarantee collection, residents should place their container at the curb no later than 7:00 am on their day of collection. Recycling for multi-family locations and businesses are provided through four (4) drop-off sites located throughout the City.

In January 2015, all residential customers were converted to twice per month collection. The goals associated with the conversion include:

    • Improve the quality of service and increase residential participation by making curbside recycling more convenient.
    • Increase the amount of recyclable material collected which will result in decreased waste being sent to a landfill. This will also reduce disposal costs incurred by the City.
    • Make it easier for residents to take recyclable materials to the curb through offering a larger recycling container with an attached lid and wheels. Wheeled containers are easy to move; attached lids will help keep neighborhoods cleaner by preventing recyclables from blowing.
    • Allow the City to implement twice per month collection in the neighborhoods receiving the carts. The combination of larger containers and twice per month collection should result in more participation as well as lower fuel consumption.

Residential customers converted to twice per month collection have been assigned to one of two routes (green route or red route). Recycling drop off sites are located at Beaver Pond Shopping Center on Gold Rock Road, behind Wellongate Shopping Center on Jones Road, Oakwood Shopping Center on Fairview Road and River’s Edge Shopping Center on Harbor West Drive. For more detailed information regarding this schedule and for the twice per month recycling program in general, download the appropriate brochure below.

Rollout Cart/Garbage Collection

Household garbage and refuse is collected once each week on Tuesday, Wednesday, Thursday or Friday from residences located within the city limits of Rocky Mount. Your street address determines the collection day.

  • Place your rollout cart at curbside (behind the edge of curb and gutter or edge of pavement) prior to 7:00 a.m. on your scheduled collection day. Remove the cart from the curb by midnight on the day of collection.
  • Rollout carts which are not out when the collection equipment personnel passes your location will not be collected until your next scheduled day of collection.
  • Place the rollout cart at curbside, not in the street, for collection. The cart should be placed away from obstacles such as automobiles, mailboxes, yard waste, bulky items, and telephone poles.
  • Place the rollout cart at curbside with the lid opening (see cart lid) toward the street and handles of the cart toward the residence to avoid damage to the lid.
  • The City may need to designate where rollout carts are to be placed by residents in order to provide safe and efficient service. Residences on corner lots will be collected from the street locations considered most serviceable for collection crews and equipment.
  • An additional rollout cart designated for garbage collection may be purchased from the City. Service will be provided for a maximum of two approved City rollout containers for each residence.
  • Place only garbage and household waste inside your rollout cart.
  • Do not use your rollout cart designated for garbage collection for: Dead Animals, Recycling, Hot Ashes, Loose Sawdust, Yard Waste, Motor Oil, Wet Paint, Animal Waste (unless properly double bagged in plastic bags and securely tied), Human Waste, Flammable Liquids, Unprepared Medical Waste, Other Hazardous Materials.
  • Building materials are not considered residential solid waste and will not be collected. Removal and disposal of these materials are the responsibility of the resident, contractor, or homeowner. Examples of building materials we do not collect include, but are not limited to: Lumber, Bricks, Roofing Materials, Plumbing/Electrical Materials, Carpet/Flooring, Sheetrock/Plaster/Wallboard.

For additional information please contact: Environmental Services Division:

1221 Thorpe Road
P O Drawer 1180
Rocky Mount, NC 27802-1180
Phone: 252 467-4800, option 7
Fax: 252 467-4965

Reserve a Trailer

An open-top refuse trailer is available for use by city residents for the cleanup of garage, attic or yard junk. The trailer may also be reserved by residents for the cleanup of yard waste (leaves, grass clippings, limbs, etc), prepared in a manner that meets city requirements. Use of the trailer is for residential use only. The trailer must be loaded by hand only. Loading by use of mechanical equipment is not allowed. Trailers must be reserved in advance, subject to availability. To schedule a trailer, call 252 467-4800, option 7.

Yard Waste Collection

Yard waste consists of grass, weeds, leaves, tree trimmings, pruning, limbs and shrubbery no longer than 4 feet in length and 4 inches in diameter that result from homeowner maintenance of yards and gardens. A different collection crew will collect yard waste that is properly prepared and/or containerized in compliance with City regulations on the same day that your garbage and household trash are collected.

    • Your yard waste crew will collect limbs, no larger than 4 feet in length and 4 inches in diameter, that have been bundled and tied up with string or twine and weigh less than 50 lbs. For pickup of large limbs and shrubbery (8 feet long by 4 feet wide by 4 feet in height), residents must call 252 467-4800, option 7 two business days prior to their scheduled collection day.
    • Tree and shrub trimmings resulting from work performed by a contractor(any one you pay to do the work) will not be collected. The contractor will be responsible for removal and disposal of this debris. The City will not pick up materials resulting from land clearing, landscaping or large improvement projects involving large or multiple tree removal.
    • Place all leaves, grass clippings, shrubbery and small limbs in a container (boxed, clear or transparent bags, yard waste carts purchased from the City or 32 gallon cans) for collection at the curb by 7:00 a.m.on your collection day. Containers should not weigh more than 50 lbs. Bags used for yard waste disposal should be left with top untied so that the driver can see that it is yard waste only. Yard waste will not be collected from wheelbarrows, drums, sheets, oversize bags or tarps.
    • Yard waste must be containerized or properly prepared and placed at curbside for collection on the resident’s property, not in the street. Rollout containers designated for yard waste disposal may be purchased from the City. Service will be provided for a maximum of two City rollout containers designated for yard waste for each residence.
    • The City may need to designate where yard waste is to be placed by residents in order to provide safe and efficient service. Residences on corner lots will be collected from the street locations considered most serviceable for collection crews and equipment.
    • The City will not pick up yard waste from vacant lots or abandoned structures. The City will not pick up yard waste from commercial establishments or multifamily locations serviced by stationary containers (dumpsters).

For additional information please contact: Environmental Services Division

1221 Thorpe Road
P O Drawer 118
Rocky Mount, NC 27802-1180
Phone: 252 467-4800, option 7
Fax: 252 467-4965